Privacy Policy
Last updated: January 1, 2026
At Torcap, protecting your privacy is a core responsibility. This policy describes what personal data we collect, how we use it, and the rights available to you as a user of our platform.
1. Information We Collect
We collect information you provide directly—such as your name, email address, company details, and payment information—when you register or use our services. We also collect usage data automatically, including IP addresses, device information, browser type, and interaction logs.
2. How We Use Your Information
Your data is used to provide and improve our services, process transactions, send service-related communications, respond to support requests, and comply with legal obligations. We do not use your data for purposes unrelated to the services you have engaged us to provide.
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers who assist us in operating our platform—such as cloud hosting, analytics, and payment processors—under strict confidentiality agreements. We may also disclose information where required by law.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. While no system can guarantee absolute security, we are committed to protecting your data against unauthorized access, disclosure, or loss.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account termination, data is retained for the period required by applicable Saudi Arabian regulations before being securely deleted or anonymized.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data in a portable format, object to certain processing, or withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@torcap.com.
7. Cookies
We use cookies and similar tracking technologies to operate our platform and analyze usage. See our Cookie Policy for detailed information.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact our Privacy team at privacy@torcap.com or write to us at Riyadh, Saudi Arabia.